Tuesday, October 24, 2006

7th Birthday: A "Marlavous" Lady!

After arriving, we checked in to the main administrative offices at MT and let them know that we had a 2 o'clock appointment with Mrs. Marla Hart, the Sales and Marketing Director for MT in Schaumberg. She is a delightful lady who engaged both Elijah and us with the utmost class and fun, and she is pictured here with Sami and Elijah standing in the primary receiving area for the offices.

From this point, we stopped by the reservation offices, met the ladies who take the reservations and then moved on into the "castle proper". I have to note at this point that throughout the tour, Marla was, actually, absolutely "marlavous" (yes, you may need to go back and reread that :- ): She pulled no punch, pulled out every stop, and showed us the complete in's and out's of the MT workings. By the end of our time with her, we had been so thoroughly treated, so expertly and excellently cared for, and felt so valued that we were simply dumbfounded by the overall experience.

Elijah loved her as well, and has talked about her for the past several days. Pictured below, you can see that the two of them were "buds" by the end of our time, walking down the hallways hand-in-hand as she pointed out each detail and underworking of everything that MT does.

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